Black screen on chromebook, premium family

[Cialo]

Plan

Premium

Country

UK

Device

Chromebook

Operating System

My Question or Issue

This week, for the first time, I used the download function on Spotify Premium, so I can listen to music offline. Now every time I try to open the app or webplayer on my chromebook, I am faced with a black screen, and the only way to fix this is to uninstall (so I lose all my downloads in the app), reinstall, but when I then download again, next time I open spotify I am faced with the black screen. I have tried lots of fixes, none work.

Help!!! Thanks!

[latify]

Hi Cialo, I’m seeing the same issue on my Chromebook, black screen after downloading songs. Reinstalling works temporarily, but the problem comes back as soon as I download again. Looks like it might be a bug with offline downloads on ChromeOS; hopefully, Spotify can address it soon.