Main Search Bar Issue: Windows 10

[_aylensk_]

@Joan, I'm using Windows 10 Pro 22H2 x64

Spotify version: 1.2.45

Edit: BTW, search bar doesn't work, but I can still search by pressing CTRL+K. That works

[_aylensk_]

Hey folks,

Many thanks for the reports!

I'm chiming in to let you know that the issue is currently being looked into backstage by our tech folks! We'll keep you posted as soon as there's anything new to share 🙂 

Keep in mind that you should still be able to use Ctrl+K to search in the meantime! Cheers 🙌🏼

[_aylensk_]

Hey again folks! Could you please make sure you're on the latest app version and let us know what it is?
You can check it here. Many thanks!

Tip: You can download a fresh copy of the app installation file from here in case you wish to do a fresh reinstall.

[_aylensk_]

Same here 😞 I'm on Spotify v1.2.45 (desktop version)

[Joan]

Hi there @_aylensk_,

Thanks for the reply. We've moved you out into a separate thread, as it would seem your issue isn't quite the same as the others in the original one.

Try performing a clean reinstall if you haven't already. Also test if the behaviour is the same across different networks. If the issue persists, please send us some screenshots or a video of the behaviour. If the files are too large to attach here in the Community, you can send them to us via Google Drive or as unlisted YouTube videos.
 

Let us know how it goes.

[kirajuno10]

Plan

Premium

Country

UK

Device

PC

Operating System

Windows 11

My Question or Issue

Just tried moving back to the official app after using a third party one for a while, as the official app was incredibly slow and borderline unusable for me and had been for years. After moving back the app seems much faster, but searching anything at all gives the "Something went wrong, try reloading the page" error. I've done a clean reinstall and this is still happening. Is there any fix for this, or am I just stuck using a third party application?

[Dayno000]

Exactly the same issue happening since yesterday on Windows 10 Spotify app.

[#8]

an error keeps being thrown back.
"Something went wrong, try reloading"

[Jose_M]

Hello!

Thanks for reaching out. Can you try having a clean reinstall of the Spotify app? This is different than a regular reinstall and can help solve most common issues.

Make sure to let me know how it goes!

[_aylensk_]

@Joan, I did a clean reinstall, but unfortunally, it didn't fix the issue.

As I explained before, the search bar doesn't work, but I can still run a search by pressing CTRL+K. That still works

Plan

Free

Country

Argentina

Device

PC

Operating System

Windows 10 Pro 22H2 x64

As you requested, I have attached two videos of the issue.

I hope it will soon be solved 🙂

[tonicflo]

Hey Jose, 

I tried a clean reinstall on my late 2013 iMac (10.15.7) but I still have this problem, I also tried to log out / log in several times. 

Any further step to clear this ?

[Vasil]

Hey folks,

Many thanks for the reports!

I'm chiming in to let you know that the issue is currently being looked into backstage by our tech folks! We'll keep you posted as soon as there's anything new to share 🙂 

Keep in mind that you should still be able to use Ctrl+K to search in the meantime! Cheers 🙌🏼

[Jose_M]

Hello @tonicflo!

Thanks for your reply.

Can you try logging in with a different account in order to see if there'll be any difference? Maybe you could ask a relative or a friend to log into their account on your device for a bit. Also, does this happen when using the Web Player as well or only on the Desktop app?

Additionally if you're using a VPN keep in mind that this can cause issues with Spotify's performance so I'd recommend trying without it.

Let me know how it goes!

[TurningTables76]

Plan

Premium

Country

Canada

Device

PC Desktop App and Mobile

Operating System

Windows 11

My Question or Issue

Every time I try to search for a song on the desktop the entire program freezes up with a "something went wrong" error and I have to restart the entire app just to access songs, I cannot listen to any playlists if I try to search. Testing On my iPhone 11 and the search feature is fine no issues so its only on my desktop app, I do not have a VPN and have tried restarting the app and PC, logging out, clearing the cache and deleting downloaded playlists nothing seems to fix this issue for me and it is as though my desktop app version is banned from searching as it will lock up the whole app until restarted, once restarted I can only access my already created playlists.

[CJstar]

Hello. I have this problem but only when trying to use the search bar... I can use my playlists and liked songs still. is there any fixes?

[arianna1202]

Having the same issue on windows. Hopefully spotify will fix it soon.

[arianna1202]

Spotify is looking into the issue in the meantime press CTRL + K to be able to search

[Bittencourt]

Hi @TurningTables76,

Welcome to the Community!

Thanks for the detailed breakdown. This kind of issue could point to corruption in the app install, conflicts with cached data, or local network/permissions issues.

In this case, I guess a fully clean reinstall (not just uninstall) could solve the issue. A normal uninstall often leaves corrupted residual files behind. Please follow these steps:

- Close Spotify completely.
- Press Win + R, type %appdata%, and press Enter.
- Delete the Spotify folder in both:
%AppData%\Spotify
%LocalAppData%\Spotify
- Uninstall Spotify via Control Panel and restart your PC.

- Download the latest version directly from the Spotify website (not the Microsoft Store).
- Install and log back in.

You could also disable Hardware Acceleration by opening Spotify and click on the three dots (menu) > View > Hardware Acceleration — make sure it’s unchecked. Then restart the app.

Let me know how it goes!

[YurZappa]

I have a Linux desktop app. Today the search function is broken: just one letter in the search field and "Something went wrong". On mobile app the search works.

[bupxjyqn1jmkiq1qnyt2]

Premium

Ukraine

PC, App

Windows 11

Search is not working. The Internet is connected, everything works, but the search engine is not working for some reason. Refreshing the page does not help

[federicomariani]

Also for me that I have Mac Os Catalina!! 😤

[federicomariani]

I tried a clean install but doesn't work. I hope they fix this problem...